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| - I'm so appalled with my Beck taxi experience I'm never using it again, and that is my suggestion to everyone! I called for a cab and clearly asked beforehand to have someone help me carry my groceries when I called because I had a knee injury. They said, that was fine. The driver did not help me carry my groceries to my apartment door, even though I was injured, and I told him I'd tip him more. He was cab #1381, yes, I'm angry. I wasted $30 on the cab ride, had to carry the groceries in myself, was injured and not to mention, I had to tell him to drive faster since all the cars were passing us, and I think he just wanted a more expensive rate.
I complained, and asked them to escalate it to the president's office, and they didn't contact me back! I signed up for UBER today. I don't have a smartphone, but I think I actually may get one if I have to use it for the service. I've heard good things about UBERX also.
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