I set a private appt with the shop for a Sunday where i expected to be treated well. As the worker came in for the day to help me. This had been the first time i had tried on dresses and i had traveled 2 hours for my appointment as the previous reviews had been great .
I got there and the man asked for my budget i let him know i wanted to stay around $2000- which was negotiable but i didnt want to say that right off the bat. I wanted to start low and if i loved something i would be willing to pay.
After saying my budget the man said " no no no no " i do not have dresses like that. He grabbed the tag and said my dresses are specially customized . All dresses are $3000+. He said that is Davids Bridal price cheaply made. These are ordered from " blah blah " i stopped listening after he made such a rude comment. KNowing in my head i could extend my budget and i had my family there to see me try on dresses i tried on my first dress.
I loved it of course. but it was my FIRST dress i have ever tried on. He never tried to put a veil on me or help me to see the big picture it was just on to the next. I tried the second one on. Didnt like and glad i tried it on because again this was my second dress. This was helping me decide which style i liked. THEN.. after i got off the stand he said thats all.
I was very displeased with this customer service and at this point even if i fell in love with the first dress and thought it was the one. I would never have purchased a dress from a store or someone that did not make me feel special. I would not recommed this place to anyone. I am not hoping to bash this company but i hope this helps people when it comes to finding a place they want to spend their money and want to feel special preparing for their HUGE DAY!