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| - I saw this place was opening at Northlake and decided to give it a try tonight with my roommate. First of all - the wait. We arrived a little after 7:00pm on a Friday night and we waited in line for over 40 minutes. It's a quick-service restaurant similar to Chipotle, so I was wondering why the wait was so incredibly long - maybe they are working out kinks? We finally get up the counter and like most build-your-pizza shops, we chose our crust, our sauce, our toppings, etc. The service was extremely disappointing. I don't know if it was just a bad night, but I soon found out why the line was so incredibly long. The workers moved at a snail's pace - whether it was putting on sauce or toppings. They were overly meticulous with everything and in a quick service restaurant, in my opinion, that's not needed. Pizzas were backing up and the line became quickly jammed.
In total, it took us almost an hour and a half from the time we arrived to the time we left. For a restaurant of this style, this is unacceptable.
The pizza itself was good, but nothing to write home about.
This place does have a Coke freestyle machine which is a plus.
I may visit again down the road (I'm not sure), but only to see if they've trained their employees better. Speed and efficiency are key for a place like this.
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