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| - I almost feel bad leaving this review, because they have so many bad reviews already. However, they need to wake up and make some changes. I can not believe this place is in business with how rude and unprofessional they are. I have had two experiences there. I went and had a brazilian blowout with the owner about three years ago. Her personality is so beyond rude that I actually think there is something wrong with her. It was impossible to talk to her and she was just rude whenever she did speak. The only time she was remotely pleasant was at the end, maybe to get me to give a good tip or something and to try to sell me a bunch of products. It was like jekyl and hyde. I decided that I would not be going back there. Recently, my husband bought me a gel manicure/pedicure groupon, and it happened to be for this salon. I thought at least the nail technician probably won't be the rude owner again. But I didn't even get that far. I called to book an appointment, and the front desk person was so obnoxious and rude that I am going to have my husband get a refund on this groupon. The minute I said I would like to book an appointment to use this groupon, she barked that she could get me in a week from today. However, that date doesn't work for me. I need a Saturday appointment unless I pay a babysitter during the week. I explained that, and asked for this Saturday. They are booked, understandably. I asked for the next Saturday. Also booked. I asked when is the next Saturday appointment? She said they only book out two weeks in advance, so I can't get a Saturday appointment right now. Really? So a person can't make a nail appointment further out than two weeks? I doubt that. I bet it was just because I had a groupon. Sad, because I often get pedicures and gel nails and this is very close to my new home. I will never call them or go there again. Every other business I've given a bad review to has since closed. I won't be surprised if this one does the same.
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