We got an advertisement this weekend and thought we'd check it out. They have a great facility. There is a really nice outside bar, a spacious patio, with a stage for music. The inside is spacious, with 2 billiards tables and is very warm and designed well. We ordered several apps which were quite tasty and the service was friendly. This bar also needs work. 1st have servers say welcome to Patriot Taphouse my name is.... Sounds basic but is amazing servers would rather have someone say Hey you! The design of the bar has a unique whiskey barrel table. They should have a whiskey cocktail menu to tie in. Worse they have no cocktail menu. How do your servers suggestively sell? There is a generous beer menu but once again no presentation around it. That's a training issue.
The outside bar is a smokers paradise. For non smokers and families .....not so much. We had to move because the smoke was so bad . saw some regulars "hitting on" a bartender relentlessly until they switched to a male bartender. Invite those "patrons" to drink eleswhere. You will have the customers you deserve.
This place has so much potential. I hope management sees what they can be. Could be successful just can't let the obnoxious clientele run off your profit. They have to get their arms around the smoke outside as well.