The food here is really uneven. The pizza can sometimes be really good and sometimes really average. I've had good pasta (can't recall the dish), an awful burger and fries (all frozen foods), great pizza, blah pizza and really good appetizers.
Tonight is a prime example. I ordered the Chicago Style, which was really good the last time I had it. This time, it was merely okay and contained random onions that weren't there before. Unfortunately, they were too strong and overpowered the rest of the slice. $18 down the tube.
The delivery guys are always friendly, though they've messed up multiple times. The older lady at the counter can be a challenge as she seems to work a little slow. Everyone is very friendly though. I've only dined in once and it was okay service.
My recommendation would be to go to Pizza Labella, which is 15 minutes farther away, but is ALWAYS excellent. I think I'm done with this place since I never know what I'm going to end up with, good food or average food (or the wrong food).