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  • We bought a battery & 5 year warranty from this location about a year and a half ago. Brought it in today to get battery replaced because it was acting up. Well when my husband checked-in, the employee (Todd Pederson/manager) told him they were going to do a battery check and charge him a "battery check fee" and a "battery change fee", over $30!?! I understand the battery change fee, but what I don't get is why the battery check fee, if we already know it's the battery?! It's why we set this appointment to begin with & that wasn't a service we requested for! So when my husband declined to do the battery check, they refused to be of any service thereafter. My husband decided to change the battery himself (due to the fact that warranty only covers the battery alone), in 102 degree weather; however, when he asked Todd for a wrench to take our old battery out, he told him "NO"! The business across (Discount Tires) came to my husbands rescue & let my husband barrow tools. Brakes Plus was absolutely no help to us at all!! Going to start looking for a different location to get my car serviced from here on out. I wouldn't recommend this location/business, not even to an enemy! Go at your own risk. P.S. THANK YOU DISCOUNT TIRES!!!
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