I can see how other people might have trouble here but let me tell you, my boyfriend and I had a great time! (Honestly if you're an adult, you're expected to be an adult and remember things like to ask to have your parking validated and do your research before coming to a venue you've never been to before. It's not the venues fault you parked in the wrong garage or didn't ask about the drink prices. Seriously, is this your first time in public?)
We came here to see Hal Sparks who was awesome!! the venue is great. If you want to sit up front, get there early. We happened to get there an hour before showtime for the early show because we forgot that downtown Phoenix is dead before 8 on the weekends so we overestimated the time needed for dinner. The doors were open and it was hot outside so we thought we'd get started on the 2 drink minimum. The 2 drink minimum is the only reason I give this venue four stars instead of five because I don't like being told how to spend my money and I don't like the automatic 15% gratuity but I understand the venue has to keep the doors open somehow. I feel like you're screwing the really good waitstaff out of a larger tip because you forced a 15% tip on everyone. If you tell me how much to tip, I'm not going to tip more because I get served either way. You've also set an expectation that's hard to overcome.
Our waitress Drey ("like Dr. Dre" - her words!) was great! She wasn't pushy like other reviews complained about. We never had a problem with the 2 drink minimum and we don't drink cocktails usually so wine & beer was fine for me. My boyfriend was driving so he stuck with water and not wanting to cause problems we ordered two bottles of water so he met his two drink minimum. Yes they were $5.75 each. I know from general experience that when prices are omitted from the menu, you either need to ask how much something is or stick with the drinks that have the prices listed so you can pay rent. It's part of being an adult. They can't read your bank account and know you shouldn't be spending $16 on a cocktail so stop complaining. It's not the venues fault that you didn't ask.
The venue doesn't give the wait staff much room to maneuver but everyone handled themselves with grace. My boyfriend did (accidentally I'm sure) get elbowed in the head but again, the tables are quite close so there not much room. We didn't have a problem with the seating. My only problem was trying not to pee my pants because Hal Sparks was so funny and I didn't want to miss anything after the two drinks!
When we got there we were lead to our table by a waiter and because we weren't eating we were seated at a smaller table near the front. Honestly the "larger" tables weren't much larger. From what I could tell anyone who ordered food got it fairly quickly.
My boyfriend and I both agreed that if we come to see another act we would just eat at the venue since it was so convenient. We would definitely come here again when Hal Sparks comes back to Phoenix!