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  • **4.5 stars** I need to rethink my rating for coffee because this place just blows my mind and all other chain places that I rated at 4 stars (Tim's, Starbucks, and Second Cup) pale in comparison. I never heard of Faema before and it looked like a standard boring cafe in Sherway Gardens. Little did I realize that this gem is not just a cafe but a high end producer of espresso machines. This cafe is just a showroom for the hot, flavourful, and amazing espresso the machines can create. On the right side of the store is where all the wonderful machines are... you have to keep your jaw intact because the price tags are nuts. We're talking 1500++ easily for most models. There are several that are made for casual users so you can find some for less than $300. I didn't spend too long looking at the features but these machines seem much more durable than your standard machines you find at Bay or other similar stores. For starters, the materials are much heavier. No filmsy plastic or aluminium coating. Lots of these components are heavy and durable. I ordered a medium double Americano and also a double espresso here. I was really surprised by the taste and smoothness of this. Both drinks had extremely bold flavour with practically zero bitterness and acidity. It's really lovely. The aroma was that deep coffee scent and the heat was REALLY hot. It's rare to see mall coffee get this type of heat. Most machines can't do it. I really want to come back and try more espresso drinks. This is possibly the best coffee I've had west of Highway 427. This cafe also has a decent array of gelato and pastries. We didn't order any as only 3 pastries were indicated they were baked on site and I wasn't hungry for those. The gelato looked tempting but it was too cold for me to dig into a cup of it. The only reason why I didn't give it 5 stars was the service. The young woman who did our order and did our espresso was great. She was pleasant, nice, and polite. She was also patient with other patrons. I took off one star for the older lady who was really in a mood. She was harping on the younger woman about her $2 tip and she wanted to get her $2 tip now out of the cashier. She went on about this for at least a minute. Her voice was irritating and her attitude really needed an adjustment. Why on earth would you behave like that in front of customers? Anyhow, GREAT espressos... detour away from the Starbucks and Second Cup and head this way to some of the best coffee in the GTA West.
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