I went again today, because like I said: This is my new go-to sushi place.
Boy was I wrong. I have no idea what the hell happened from a month ago where I first went versus today.
I had TERRIBLE service. I was extremely baffled. It started out horrible right from the beginning.
Our waiter brought over the water, but didn't bring any straws. I asked for a straw right when he brought the water. Do you know when I received from straw? Five minutes later.
It just went down hill from there. Half of the things we ordered didn't even get to the table, but it was definitely listed on the check.
My brother ordered a tempura udon and waited almost forty minutes for it to come out. Once it was out, the waiter dropped the spoon in the soup and picked it out with his hand. Another waiter then brought it over to my brother. I told my brother not to eat it because of what I saw. I then had it taken back.
Our water glasses were pretty much empty the entire time we were there. I had to scream across the restaurant to get attention from one of the water to have my water glass filled. They were pretty much messing around and having conversations with each other instead of doing their jobs. THEY LITERALLY STARED AT MY WATER CUP CONTINUOUSLY AND TOTALLY DISREGARDED THE FACT THAT IT WAS EMPTY.
You know what the funny part is? There were a few people that came in thirty minutes after we got there, yelling about writing a yelp review for a free dessert. And guess what the wait staff did? Yes, they ended up spending most of their time making sure that they got their food in a timely matter and that their water glasses was filled.
Ridiculous.
NEVER going back ever again. HORRIBLE, TERRIBLE STAFF. NEVER AGAIN.
I didn't tip, nor do I feel bad about it. I was so distraught about the entire situation, I wanted to go to the kitchen and get my own food and go to the POS to pay my own bill.
HORRIBLE EXPERIENCE.