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  • Let me preface my review that it is solely based on the customer service received. I am from California but in Arizona often, and came here through the drive through this morning for breakfast burritos, chips, and salsa. I had read and heard of how one employee's lack of service was but I still had my own doubts. The breakfast burritos were very large, tasty, and salsa very flavorful. The drive through attendant, chubby Latin girl, her voice on the speaker lacked a smile and friendliness almost curt. At the window, she was very curt, unfriendly, and had no positive outlook to her customers. We waited an extended time and when she returned, there wasn't even a small friendly apology. This business must understand the lack of Mexican food restaurants does not give her a rationale for a lack of customer service. In this economy, the priority should be in quality customer service.
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