I didn't have the greatest experience yesterday (nobody greeted me, no offered help, I had to hunt down someone to get a dressing room) but I normally do. On other visits, they're always so nice, helpful and they always make sure you're satisfied. Yesterday, I hope that will be the only time I received bad service. I felt I interrupted them with their conversation when I checked out. They were clearly annoyed. I would've given them 5 stars.