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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My first oil change after my Honda care ended. My sales consultant was Edward Frank. I went in for Oil change and tire rotation. After I saw from a distance what was being done to my car I noticed my tires never came off the car. When Edward called me to let me know my car was ready I knew my tires were never rotated. I walked in to get my car and I asked Edward if they had rotated my car. He said yes, that the technician was to do what was in the order. I asked him how they did tire rotations when my tires never came off? He replied "our technicians are professionally trained to do their job". He asked the technician (C DAVID) and he stated he rotated my tires. I knew what I saw and it was my word against theirs. He offered $10 off my bill. lol I told him I wasn't there to save money but to pay for the service I requested. As he charged my card I see my car being brought back in. I asked him why my car was being brought in again. Edward said "we'll rotate your tires again" Really?? again or you guys never rotated them in the first place?? I knew they were wrong when I saw the technician C. Davis looking for my wheel lock in the glove compartment. Why would he be looking in there if I left it in the cup holder?? and if he rotated my tires he should of known where it was. This two people are unbelievable (Edward Frank and C. Davis) Both lied. Edward told me the there was no way they would of taken the brake pad measurement without taking the tires off. Now my question is WHERE DID THEY GET THOSE NUMBERS FROM??? EXACTLY!! About two hours later I received a call from the dealer apologizing because in deed they had never rotated my tires and all they did was refund what I paid. This Honda dealer need more honest people working for them. Very disappointed.
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