I have never written a single negative review on Yelp. Until now.
The food is decent, though higher priced than most Mediterranean restaurants in Madison. Even the service was fine. So what could cause me to speak ill of this place?
For a dinner for two, we ordered $35 of food. I went to sign off on the check and saw that the total price was somehow $43. What? How can this be? Drinks? No, Didn't buy them. Sales Tax? No way, it's not that high here. I pulled our waiter aside and asked what the deal was.
The man had the audacity to tell me that the chip in my credit card made it impossible to tip after running the card. So, the logical thing to do was add a 20% gratuity. Instead of asking me what to tip, just assume your service was superb and hope the customer doesn't notice. Perhaps you're jumping on the no-tip restaurant wagon? Except there's one little problem...
Your written gratuity policy was 18% for parties of 6 or more. How did you come up with 20% for two people? Make sure you tell whatever poor customer you gouge next about the gratuity. They might actually come back.
I, on the other hand, will be telling everyone I know to stay far away from this place.