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| - Super, Super duper friendly staff! I mean these guys go all out to make you feel welcome! Sometimes I felt so overwhelmed by their kindness I wanted to "puke", but I mean that in the most loving and sincere way. :)
If you don't want to wait on line to check in, try the self check in kiosks, they are a big plus. I never used it before until today and it does speed up the check in process as long as you already have a reservation.
Once your check in at the kiosk is completed, the rep with the BIG SMILE signs the reservation receipt and they hand you off to the next rep at the pick up counter downstairs. When I got there he was all ready to greet me with a BIG SMILE and offer me free bottles of cold water and walk me to my car.
I had to sign for the car electronically on a tablet. Using your fingertip as a pen is amusing. I felt like I was finger painting in kindergarten again.
They hand you a electronically printed receipt at the drive out gate, but before you drive away, just to make sure you're a happy camper, they just ask you one more time if you were completely satisfied with your "Enterprise experience" today.
All I could answer was "YES, YES, YES, FOR THE LOVE OF GOD, YES!" NO MORE PLEASE, I'M BEGGING YOU!" ANSWERING WITH A BIG SMILE OF COURSE!!
IN ALL SERIOUSNESS, ENTERPRISE, YOU ROCK!!!!!
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