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| - I don't know how I hadn't heard about this place sooner, but when I did I was extremely excited. I was eager to check it out, in part because the idea of the cheese tours as a birthday present for my foodie friends was likewise exciting.
I drove out and drop by when I had some time to really look around. Not conveniently located but no big deal. And the store was spectacular. There were shelves of unique products, display upon display, unique items, pastries, fresh local produce and meat, kitchen utensils, and of course cheese selection.
Frankly I realized this little trip to the cheese store was going to cost me a fortune! As I was browsing through the hardware department one of the staff pointed the owner out to me so I went and said hi and told him how impressive the store was. He said thank you but was a bit dismissive- fair enough likely a busy day. I made a point to say hi because I noticed that one of the tour options was with him, so I wanted a sense of how much fun that might be.
I bought a ton of stuff, and a selection of bite-size cheeses and meats for a cheese and meat board I was putting together for friends who were coming over for cocktails in a couple of days. I went straight home and stored it all in my fridge although I must admit one very unique cheese didn't even make it that far!
So 72 hours later I pull it all out of my fridge where it had been carefully stored. I unwrap the house chicken liver pate with orange, and there's a a layer of green mold on it! I unwrap the shaved rare roast beef and it is clearly off. I carefully unwrap the rest of the product and for the most part it seems fine, but I was a little concerned at this point.
The next day I tried to call but couldn't get through on the telephone so I sent them an email and told him how much I enjoyed the store but that they may have a stale dating problem and I had these two products that had gone bad which I had purchased. I wasn't looking for a refund nor did I ask for anything, my goal was to make sure that they were able to manage the quality control so this would not happen again.
No response. Wow. That alone has made me not want to come back to this store again or recommend it.
The lack of response coupled with the owners dismissive attitude left me seriously wondering about their priorities and if perhaps there are success over the years has allowed them to rest on their laurels?
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