I've been a cox customer for for almost 20 years, and the last several have really gone downhill. There are basically three things I can count on cox for now:
1 - Service Interruptions
2 - Price hikes without notice
3 - Shady selling tactics
Where I live, they are basically the only option, but I'm moving in a few months. You'd better bet that I'm doing my research and will gleefully cancel at my first opportunity.