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  • The good: I got my oil changed pretty quickly (35 mins) and everything seems to be in good working shape. The bad: I was standing in line to pay and the assistant manager was going through his routine with the customer in front of me. He was trying to upsell him on synthetic oil, a new air filter, a new cabin filter, and he charged the guy $5 to top off his fluids. He just came across like a really slimy used car sales man and it made my skin crawl. More importantly, when he finished with that customer he ran off without even acknowledging me or the 10 minutes I stood there waiting to pay. He never mentioned he'd be right back and just left me standing there. After about 5 minutes I walked in to the bay and hollered for someone to come help me. Frankly, the place wasn't that busy and he had a lot of people on the garage floor so I'm not sure exactly why the customer service was so bad. Ultimately I'll return and give them a chance to improve this rating and review but for now I wasn't that impressed with the service.
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