No the best experience! Walked in and had no energy in the store. There were two employees on but both were helping one customer. As the got to me and put my order through you could definitely see that the stone was not cold!! The picture on the wall is very far from what I got! My end product looks more like melted yogurt. And the team didn't know how to use a credit card machine. I do believe they need some training. And I don't blame the team in store but definitely the management for lack of training and company standards.