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  • Beware Beware. Do not rent from here if you can help it. I had a rental through my Mercedes dealership that was suppose to be no charge. A month later I open my bank statement and there is a $103.00 charge. I called the local Hertz and spoke to Sidney. She apologizes and says I will see a credit in 7-10 days. Guess what.....No credit. I call back and speak with another young lady who takes my number and will "call me right back". 3 hours later no call. I call again and speak to a gentleman. Sidney can't take my call but I should call Hertz billing now. Why am I calling to fix their error? I call Hertz billing and am told the charge is a liability damage waiver I selected. I did NOT select this waiver. After they pull up my contract they see I did not select their waiver. Again I am told to expect a full credit in 3-5 days. Hmmm we will see. :/
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