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  • When you go to a resort, you are paying for an experience. And what makes or breaks that experience are the little details. That's what I'm going to focus on-- you can find the big picture stuff elsewhere. Pro's: * excellent customer service. All of the staff people are chipper, helpful, and friendly. They ask you how your golf game was or if you enjoyed your drinks. They will serve you dinner on the outdoor fireplaces if you want, and drive you in a golf cart anywhere on the resort grounds- even to the gym! The resort is clean, and the landscaping is perfect. They have a small army of people who are dedicated to sweeping leaves. I took a 1 hour lesson with a golf instructor on the driving range. Matt was professional, courteous, and a great teacher. Nice big suites - plenty of room to party and spread out. very clean too. My room overlooked the pool and had it's own balcony. Cons's OMG, no free wi-fi. ANYWHERE on the resort. Not even in their lame little cyber cafe. Not even like, 1 free hour of internet per day. How the hell am I supposed to relax when I can't stay connected or find out what the weather is or check work emails or buy tickets to an event. But on top of the $30 per day "resort fee" you can pay $14.99 per day to connect to the wireless. This is the reason why I'll never come back. One of the reasons I picked this place is because of their advertised 45 gym classes per week. Turns out the gym is full of old equipment and really dark purple lights that makes it hard to see. And the one spin class I saw, the instructor was not only NOT on a bike, he took a bathroom break in the middle of class! So unprofessional. The walls here are paper thin. Which means anytime anyone walks past your room, you will hear their entire conversation. I also had a crying baby in the room below me, and I got to hear it wail all night long. No in-room starbucks. Crappy no-name coffee and tea. No sugar or stir sticks provided. No robes (I brought my own) Ok so this place is not that expensive. Definitely great for families looking to keep their kids entertained without blowing the budget. But definitely not as fancy as some places in Scottsdale.
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