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  • It gives me great pleasure to write this review. If I could give Lisa Etchells of West USA Realty a rating higher than 5 stars, I happily would! Lisa recently assisted us in purchasing our dream home. Immediately upon taking us on as clients and listening to what we were looking for in a home, Lisa set up a MLS search. The search allowed us to receive emails and view all homes that fell within the parameters that we had established. This was particularly important for us, as we were out-of-state buyers. Through this method, we could view homes and comment to Lisa about what we liked, or didn't like about each one. Lisa reviewed this feedback critically so that she had a good read on what we liked, and could further aggregate the available hones. This was especially important since our time to view homes was limited to one short weekend. Lisa tirelessly scheduled home tours for us. While we would view the homes together, Lisa recorded all the comments she heard us say so that she could help us remember and differentiate between the many homes we viewed, and narrow down our choices. Once we had made our selection, she quickly contacted and negotiated the sale with the other realtor and sellers, keeping our suspense to a minimum, thankfully! She supported us through the (sometimes harrowing) mortgage process with Quicken Loans, and was genuinely happy for us when the loan finally closed. Lisa is a patient, responsible and caring real estate agent who communicates well and stays in frequent contact throughout the entire home purchase process. I am happy to wholeheartedly recommend her to my fellow Yelpers, family and friends.
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