I really wanted to give a stellar review because the petsitting itself was incredible (which it really needed to at the INSANE price they were charging me for a cat!). I actually had employed TLC nearly a year ago and just now received a call that they were doing a key audit. The keys were returned after service in last July, but apparently TLC didn't know it. If they can't keep track of their keys, it really doesn't matter what kind of service they provide!!!!! ABSOLUTELY TERRIFYING!
Then the person I spoke to on the phone said something about legal issues....I'd hazard to guess someone had some theft issues due to improper key accounting. Steer clear!