We were given a gift certificate to Outback Steakhouse and have been here twice for lunch. We're not too impressed. My wife hasn't found anything she likes. The first time we were there I ordered a steak medium (hot pink center). It was served well done (no pink whatsoever). I told the water. Try number 2 was rare - Blood Red center. I could tell just by touching it that it was barely cooked. I showed it too the waitress. The chef came out with the try number three - Largely red center, some pink. His attitude said "try to send it back". I just didn't want to fight any more about it, so I took it. If the chef can't tell how a steak is cooked by touch then he's not very good.
We went there again yesterday for a late lunch. They seated my wife and I immediately and gave us Brandon as our server. We waited several minutes for our daughter and then another several minutes until Brandon came over to greet us smelling of cigarette smoke (did they give us a server who was on a smoke break?). He took our drink orders and came back.
My daughter's order was wrong (steak tacos with only steak and taco). I had a hamburger, but there was no ketchup or mustard on the table. We had to wait (a while) to get our server's attention, then he came over. I asked for ketchup and mustard and then another wait began. He got several people water, took another table's order and then another person came out with the Ketchup and Mustard for the burger (why wouldn't you ask about that when you take the order).
Anyway, not a good experience. We still have enough on the gift card for one more meal. After that we won't be back.