Blake, Eddie, Angela, and Matthew were all amazing! Eddie helped me do the analysis, explaining every step of the way what we were doing and what it was for. Blake walked me through the options of shoes and what the difference in options were to help me choose my most comfortable pair of running shoes ever. Angela helped when I thought I had a VIP account, but had only signed up for e-mails and also answered a few questions I had about the shoes and the time frame on which to try them out to make sure they were perfectly mine. And Matthew helped when I went back in because my arches were hurting (I have incredibly high arches and wear flat shoes a lot so my arches are used to being collapsed and not properly supported). We modified the arches to accommodate my need of support, but lack of wearing shoes with consistent support. The whole team went above and beyond both times! I send everyone here!