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  • Very basic, tasteless food. So disappointed...I realize this isn't Paradise Bakery but they kept many of the same menu items because they were popular. Only problem is Panera change how they prepare those menu items. The tomato soup used to be so good. The added sour cream and tortilla chips really worked well. Now you just get the soup. And it's virtually tasteless. I ordered a half grilled cheese, one side was stone cold bread-not even a hint of "grilled". They evidently don't understand the term "grilled". It is actually a panini maker being used. The bread is cooked dry-no butter or oil and what appeared to be a single slice of cheese. Again, so disappointing. The staff while friendly, has no clue about anything. This location has been open long enough that they should be running a little smoother but that was not the case. I first ate at a Panera about 6 years ago in Chicago and since then, their quality has greatly diminished. They seemed to have cheapened out on their product and it's a shame. They did have a good thing at one time. Perhaps they sacrificed quality for quantity.
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