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  • Ordered a gun from the shop, paid in cash and was promised a delivery date in three to four business days. It was going to arrive on Christmas Eve and I asked if that would be a problem and was told not at all. I called three days out and was told it would be there on day four. Called on day four, was told it was in town but the FedEx driver skipped their business saying it was closed. They said they would get it straightened out and I could pick it up on their next open day (which happened to be three days later). Called the day they had told me I could pick it up and was told it was actually shipped the day they had told me it was in Vegas and it should be in later that day or the next. When I asked why they told me it was already in Vegas four days prior, they just ignored the point and repeated it would be in later that day or the next. When I just wanted a refund because I didn't trust that the gun would be coming in the next day, given they already promised it would be in the next day a week ago. They said no to the refund and told me I would have to wait another day before they would honor a refund. Went in the next day at the exact time I was told and no surprise, no gun. The two guys in the shop got right to getting me the refund, however there was not enough money in the register. They managed to get me the refund quickly (despite this fact) and blamed the manufacturer and the holidays for the delay. Got my money back which was nice, but they took no responsibility for anything, the delay, the misinformation, the delay in getting me my money back. While getting the refund one of the employees said the gun was going to be arriving Thursday, which was a week later than the originally promised date. In short the store is nice, employees are a reasonable friendliness, but if it isn't in stock I wouldn't recommend going through the special ordering process.
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