We bought a groupon for a semi-synthetic oil change and tire rotation. I called several locations over the course of more than a month and could not ever get an appointment that would fit my schedule with each location insisting I drop the car off for a whole day for to what the hour quick service does at the dealer.
The guy at the desk was friendly.
The shop and waiting room were clean and organized.
I finally got an appointment to get this done and showed up and was told the offer didn't apply as my car required full synthetic oil and this I would need to pay an additional $30 on top of what I paid.
While I was waiting another guy came in and was told the same thing that he needed full synthetic oil...
I asked why it would need special oil for my more than 10 year old car since it never needed it before and the guy at the counter said that is what the book says. Maybe it's what's recommended, first I have heard of it...
40 minutes after our appointment and 55 minutes after arrival our vehicle was still sitting in the lot untouched...
By the time they finally got it done we had spent 1.5 hours here waiting....
It is difficult to get appointments and then the appointment times run slow.