I went into the store to have my grip replaced which took about 10 minutes but I spent about an hour or more working with the head custom fitter and a gentleman named Mike looking at changing to a new driver using the analysis technology at no cost. I learned a lot of information from Rocky who explained why everything happens and why certain clubs do certain things and gave me a new way to view custom fitting and he was not even supposed to be there. and he spent his off time with me which I really appreciated, youcan tell he's passionate about what he does so I'm going back later this weekend to see if upgrading is worth it for me.