Olive Graden is still one of my favorite restaurants, mostly cause of their salad and breadsticks.
The only comment I have is on our last visit service was pretty bad. We waited good 10 minutes after being seated before a server came to take our drinks order. During that time about 3 different servers who all had tables in our area (the area had about 6 tables, tops) kept walking by, smiling to us and walking on. And we sat there with menus and no drinks or food on the table; so clearly we haven't been talked to even.
That would have to be improved and I realize that service is different at different locations, so it may have been unique to this location.