I have to admit when I first started bring my Baby here I was a bit skeptical because the first appt I was greeted with attitude and made to sign paperwork that I wasn't comfortable doing. But!! I love it here. The people are great and friendly. I have never seen that first person that gave me attitude against maybe they got rid of her. I am quite picky and overbearing when it comes to taking care of my baby and they are so accommodating here and they treat him like I do which is very important to me. He always loves it there and the people seem to genuinely care about him. When I asked to see where he would be staying and groomed and everything they gave me a full tour no questions. Amy is the one that does his hair and she is so amazing, nice and caring. She does exactly what I ask her and my baby always comes out happy and looking cute! Thanks everyone!!!