The Christmas experience was awful. We will never pay for this again. We were told there would be a comfortable warm place for my handicapped elderly mother to sit. (She purchasd the tickets for all of us & wants to go but can't keep up so we all chack back with her) Once we got there the lines were crazy long and their idea of a nice place to sit and wait was on super cold metal picnic tables. It was a tremendously disappointing evening with a crazy price tag! I'd say it wasn't just us, there were unhappy parents & little ones everywhere.