Poor kid working here can't make anything... I think it's his 1st day. The girl who knows how to make ice cream is taking a long break and the boy doesn't want to bother her while the line grows longer. Ordered a 31 below mix in and told him how to use the soft serve machine and where the cups were. It didn't turn out so well. The other employee clearly sees the line forming and the boys confusion yet she still isn't doing anything! Thanks for ruining our little ice cream outing today with my son.