Every time I try to go to this location they have an excuse as to why they can't take me. The whole idea of Supercuts is the convenience of no appointment necessary. However even after I check in on line they turn me away. I think the people who work there just don't want to do color. If it was just one time I would say no big deal but this is the 4th time in the last year that they have turned me away for a simple root touch up of brown hair. I will never go back to this location again. Tgey have horrible customer service and they obviously do not want my business.