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| - Complete disappointment. When I go out to eat and spend extra money on food, I expect it to be worth it. I was completely wrong. It started off bad and then just got worse.
Place was moderately busy. Seating seemed disorganized. But, it's got a nice little view of the little pond right outside. Cozy feeling inside like a log cabin but with big windows. The fire looked like it was recently burning. It was a little chilly so it would've been nice if it was still going but no biggie.
It seemed to take awhile for a server to come and multiple times, servers would walk our way but they would call out to other people behind us. I hardly noticed this odd behavior until other factors came into play. Finally we ordered and opted for the sampler. Not looking for a lot to eat but something to fill a craving hunger.
The onion rings were just undercooked enough that they were kinda soggy but not too bad. The bad thing was the chicken fingers. 4 of them and all different sizes. Anyone with half a week of frying knowledge knows that frying different sized items require them to be dropped at different times. Such a shame because they looked homemade but the biggest of the 4 was raw inside. Right after noticing this, it seemed that all of the servers were avoiding us and when one did head in our direction, again, they would do the 'hello' to someone behind us. I finally flagged one down. When we showed her, her eyes almost popped out of her head. I figured that she would try to take care of it but this is when things started nose diving.
First, when another server did bring it back, she didn't say anything and kinda dropped it on the table like we were inconveniencing her. Then, I noticed they gave us the exact same fingers which is a huge health hazard. Guests fingers on food that they put back into the fryer which contaminates the entire fryer is a huge health hazard...not even mentioning the fact the chicken was raw. Ugh. Furthermore, RE-frying food that has already cooled is another huge no no because it burns the breading very easily. It was burned.
No apology. No credit on the bill. No compensation. Oh, and the total was only 17 bucks but the server demanded I show my I.D. for my card. Fast food doesn't even ask for I.D. when something is under 20 bucks. Was this some kind of a disgruntled jab for inconveniencing her to properly cook the food? Like...what??
I asked her if I could break a bill for quarters so I could get feed for the water birds outside while showing her my I.D. She told me I had to get change from the bartender.
So, instead of feeling remorse for feeding raw chicken, we got nothing but grief and attitude.
I don't know who was worse...the cook and their string of mistakes or the server and their odd and annoyed attitude...so, I'm thinking to myself...why am I spending money here again?
Well, never again.
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