I will be proving the review that my boyfriend and I sent their office. DO NOT GO TO THIS OFFICE. THEY ARE A SCAM.
When I made my appointment i told them I wanted cleaning done for my girlfriend and I. My girlfriend went first and had her x-rays done and I had a panoramic x-ray done. The doctor told me what I needed done. We were both charge $50 co-pay total of $100 and then was told it was an additional cost for a cleaning. The front desk did not tell us that the exam and cleaning was separate charge. I feel like your business just want money from me and don't really care about my well being. Your front desk should have told me that the exams and cleaning was separate charge before they took us back.
Additionally I don't believe that my copay was suppose to be $50. Due to the fact that we were not explained well our summary of benefits or charges, we will be investigating and determining whether these charges are ligitimate. The lack of patient communication to explain in more detail of what exactly we are paying is the sole reason that we believe your business is not being truthful to your charges. I will no longer give my business to your office and will not allow you to do the same to any of our friends and family.
They only nice thing I can say is the back staff were friendly