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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • We were looking for a professional to help us file our taxes and this place had great reviews. I called and made an appointment with Brenda as she seemed knowledgeable on the phone. When we arrived we learned that their "office" didn't have any doors and anyone sitting in the waiting/ receptionist area was only a few feet away hearing every word of any conversation. I find this to be very unprofessional for a place that is supposed to handle sensitive information such as your taxes. We were taken by surprise and stayed for the moment being. The receptionist asked us to sign in and then didn't say a word for the next 15 minutes. No mention of sorry she's running behind or anything like that. He then handed us a long form to fill out. At that point we decided we weren't comfortable sharing our information with them and left 20 min after our appointment should have been. During our wait one of them printed out some paperwork that the printer spit all over the floor. So much to personal information staying personal. That was just the last straw for us. I'm rating this place 1 Star, because this is not an appropriate location/office to have taxes done and I wish someone would have left a review mentioning that to me before we wasted our time coming here to an appointment that they couldn't even keep nor apologized for not keeping. I cannot speak for their knowledge as I never met any of them and will certainly not return. In response to the owner's response to my review: We arrived at 2:02 for our 2:00pm appointment. The receptionist was not on the phone when we arrived. As to your office. Our appointment wasn't with you so we would not have been in that office of yours and neither you nor any of your employees spoke to us in the 15 min we waited before being handed that form. It really doesn't matter what the form was for and it only made us realize how uncomfortable we were in your establishment. I actually find it even more unprofessional that you're trying to discredit my review by pretending we arrived later than we did. My review was objective to what I experienced. Had one of you taken the time to speak with us when we arrived on time for our appointment maybe my review would have been different. However you only came out of you office to pick up paper from the floor. On a side note, the soap in your bathroom is empty. I hope you are more accurate with the tax numbers of your clients than with your number memory for the time we arrived.
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