I can not express in words how wonderful Chartiers Custom Pet Cremation is. We lost our dog, and they help make the arrangements so much better. My bf and I felt welcomed and comfortable about what was being done with our Oliver. The owner, Deb, is a wonderful person and really helped us in our time of grief. They will come and get your pets remains and bring their ashes if you would like. My bf and I opted to take them in ourselves, and we were able to have a little private time before we left. I plan on recommending Chartiers Custom Pet Cremation to every pet owner I know!!!!