I've been going to this gym since October 2017. I registered online and didn't have to talk to staff/do a tour. I've talked to the ladies at the front desk a few times and they all seem really nice. The establishment is large and spacious and has a wide selection of machines/equipment.
I haven't attended any of the classes, courts or pool, mostly just machines, weights and treadmill/stairs. Equipment is in pretty good shape, and there is a good amount of space between machines so you don't feel cramped.
Evenings can be quite busy (I usually go around 7-8PM). January is a nightmare (full of "new year new me") but it tends to empty out in Feb. I've never had any issues with feeling uncomfortable working out around guys, I usually have headphones in and carry on with my routine, nobody has ever approached me. There is a ladies only room though which I appreciate!
Overall, I'd recommend this gym. You get a pretty good value for the membership price.