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  • ON TO THE NEXT ONE. I know you're not supposed to rate Chinese restaurants based on customer service but if I did, Glorious would get 1 star. I've been here a few times in the past and the service was horrible but we dealt with it because the food was ok. When we heard it was under new management, my family decided to give it another try. We had an 8PM reservation and arrive at 7:55PM. We weren't seated until 8:40PM and when we made our reservation, we had also reserved suckling pig (yue ju) but when the waitress came to take our order, she informed us that they were out for the day. What is the point of a reservation if you're not going to get it when you get there? We order something else from the menu and one of the items was a 4lb lobster. When it got here, it was definitely not 4lbs. We asked if they were making it two ways or if the rest of the lobster is coming on a separate plate but the waitress said that was it. When we confirmed with her that it was four pounds, she looked at it confused and then looks at our order form and was like "Yes, yes, this is four pounds." I don't want to sound like I'm complaining but if I'm going to deal with bad service, I do expect speed or good food to make up for it. (you know the saying: Fast, Amazing or Cheap - you can have two but not all three) Overall, the meal was edible but it wasn't amazing, customer service sucks at Asian restaurants and it sucked here. The change of management changed nothing. Still two stars and I think I'm being generous on that rating.
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