Usually I"m a fan, just a tad disappointing this time. Got a pretty big takeout order and was shorted the lettuce for the lettuce wraps - my fault for not double-checking but my focus was more on making sure I had all the entrees. Hot and sour soup wasn't quite as flavorful as it usually is, seemed a little on the watery side.
On the plus side, front counter service was spot on as usual. Staff was cheerful, helpful, and more than accommodating with condiments, chopsticks, etc. My order wasn't quite ready when I showed up so I was given a free drink while I waited the 2-3 minutes while it was being completed. Thought that was a nice touch.
Overall a good experience, just not 4-5 stars like it usually is.