I have always wanted to donate blood but was always scared to do so because I know my veins are hard to find, annual blood work is always dreaded. But this year I promised to do it for my birthday. So when UBS came to my work, I decided to go and donate. Staff was friendly and courteous. Carlos was the guy who amazingly got my vein in one shot. He was very gentle and very professional. I'm so happy I was able to donate. Thanks to Carlos for helping me achieve my goal and overcoming my fears. He makes me want to donate again and when I do I'll make sure to ask for him.