Yikes....lots of bad reviews and I do understand why since I haven't been here in well over a year due to previous terrible experiences. But this time was surprisingly different. Drive up employees were efficient and nice (which is a noticeable improvement!) Ordered #10 included 3 piece chicken, cole slaw, mashed potatoes and a drink for $8.99. Chicken was good, cole slaw excellent, mashed potatoes w/gravy was ehh...to creamy for me. So this place got it together or I just got lucky.