I am a 22 year old student and I came to this office because it seemed like a decent place to go. All I needed was birth control due to having a hormone imbalance and needed to check if I still had a cyst. It took 20 minutes for a front desk staff to even check me in. After that I waiting for another 30 minutes. Once I got in I had a nurse practitioner see me. I told her about my ER visit with the cyst and she said that it was probably gone, they didn't even bother to check it. I was prescribed my birth control and was done. Waited 50 minutes for a 5 minute appointment.
Later I was refilling my birth control after 2 months and my pharmacy called and said that my Doctor wouldn't approve the refill. So I had to go in and just tell them I had no side effects. After I asked do I have to do this every time I want my prescription refilled and she said no. But 2 months later same thing happened.
When I got my bill I was charged $500 for my first visit!!! They said my insurance doesn't pay for the services I requested. The services listed was a PAP smear, pregnancy test, STD test, and an initial appointment (which is all covered in my policy, and I only took a pregnancy test because it's required when I get on BC). My parents were livid! My dad called our insurance right away and asked why they didn't pay and they never got this bill. It took us 5 months to get them to send the proper bill to insurance! I read reviews about this happening to women who are pregnant and I know my story isn't as severe but they try and rip you off by services they didn't provide.