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  • I and my wife have been to Chinese restaurants all over the world. Living in Toronto, and it is convenient, we go to this restaurant for our Chinese meals. It has always been fair, and service was okay. However, the last time we were there, a week ago, the food was not as usual. Granted, there are some bad days, in among all the good. We called the wait staff over, and voiced our feelings about the meal. Surprisingly, the answer we got was NOT what we expected. No apology for the badly prepared dish, not an offer to substitute, and was charged for the dish that we hardly ate. We paid and left, with a bitter taste in our mouths. I know the owner, and in writing this, I hope he gets word of the episode. The wait staff was rude, with an attitude of "IF YOU DON'T LIKE IT, TOO BAD". That is terrible PR, and it will be a long time before I go back. They just lost a weekly customer. Art
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