I've had a life-long love affair with Carvel. My husband makes it a point to find the closest shop in whatever city we live in and it's thanks to him I even knew this one existed. This is the only Carvel shop in Charlotte! We stopped in last month to pick up a birthday ice cream cake for me and decided we'd get a little treat to eat while we were there. The manager came out from behind the counter to greet us and and no problem joining in our silliness. I let my husband decide what to have written on the cake and the manager happily obliged even though it was a LOT to fit on a Lil' Lov cake. One of the other ladies working behind the counter was also full of smiles and shared a few good laughs with us. I would make the drive to this shop just because it's Carvel but knowing there is a staff that is genuinely happy to be there makes it even sweeter!