I felt the need to update as my original review is over 2 years old now. We are still happy, loyal customers of Bug Guardian and plan to be for years to come. We are in a different home now in an area known for scorpions. Thanks to our monthly service we have had absolutely no issues so far. Some of the very dead creepy crawlies we have seen make me very glad to rely on such a wonderful company. Our regular tech is John, who is always very professional, is considerate of your time, and is always willing to answer any questions. I still recommend this company to everyone I know.