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| - I made an appt for my daughter here, because she had been having headaches and neck pain. she came home that day with a list of things the Dr had told her were causing her aches, along with directions to get x-rays. 2nd appt I decided to go along because I was concerned and wanted to know the results of the x-rays. They had not reviewed them yet, but read the report that was sent from the radiologist, after they did there adjustments they wanted her to see the NP on staff to give her a treatment plan that included take home equipment that is no cost to us because our insurance will cover it, I had only stated to the assistant that we didn't need the stim because we have one at home, she left and came back 2 min later with the Dr. so the 4 of us are standing in this tiny room as I get a stern "lesson" on "patients cannot pick and choose which equipment they want and that her previous treatments from other chiropractors were not done correctly. and that if we don't agree on what their plan is for her that we should go someplace else" I even said I felt like I was being bullied, it did not phase them, the Dr just continued with his "lesson" telling me they don't make any money on the equipment they send home with patients? Really!? I have a background with insurance billing! I know he makes money on it! My point is, his bed side manner was disgusting, and yes I was so upset and wanted to say so much more, but really just wanted to get out of there! I literally felt like I was being backed in a corner! Dr's are supposed to make you feel comfortable and confident with their treatment plan, correct? Dr Hawkins gave us no reason to trust him, just by the way he reacted about my questioning the equipment! I really think I flustered all of them in the beginning just being "mom" and watching out for my daughter. I have never felt so uncomfortable! Actually, I am shocked how we were treated! We definitely won't be back!
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