First I loved their customer service. They are happy, upbeat, and seem to enjoy their profession. I wasnt use to the price vs my original guy cross town, BUT what got me to stay was the persistant of them offering their services in a professional matter. No garage sale feeling, more like educational talk. They ask about if I had a warrenty from my other guy. He guarantees his work but they ask for how long. I really have no clue. Phones Gone wild guarantees 3 months. They offered screen protection. And explained how the tempered glass would help prevent the damage that happen to my phone. And The tech noticed my daughters camera needed to be fixed. Again what can I say excellent customer service. The price isnt much higher than my other guy, BUT the quality is what I paid for. They mention the glass they use is the original i-phone not the generic market kind. Ok...I like that. And best of all I was done in less than 15 mins. Yup sold! I dont have to drive across town any more. Because of their niceness, willingness to fix my problems, accommodate me (they even offered me a drink while I waited) , and to know with the guarantee that their work is done properly, I have switch myself to a new favorite phone repair place. Thank you for you kind service! For sure I will refer you guys out....btw my tech was named Mimbo and the other man I talked to was Tomar. Thanks guys!