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  • I initially went to Bellagio because I purchased a Groupon for 2 spider vein removal treatments for leg veins. Well, trusting the yelp reviews (at that time was pretty good), I decided I may as well see if they could help with my facial spider veins as well. I should've ran after my initial consult because I waited nearly 40 minutes before being seen by Alexis, and even then, for only 10 minutes -- TOPS! Yah ... so stupid me, decided to purchase this "deal" she gave me -- three 30 minute laser treatments for my facial spider veins AND sun spots for $300. The same tech treated me for my legs and 2 of my facial treatments. She was very meticulous and took her time, basically all if not most of the 30 minute session. BUT ... I saw all of ONE 1/2" vein (a large one, at that) disappear from one of my legs. Everywhere else was like NOTHING happened ... oh, I forgot - nothing but the pain fr the laser. It was like getting jabbed by a needle every the laser went off. My third treatment was by a different tech as, according to Alexis, my previous tech was too slow and patients weren't getting results. I got Kyle, who, according to Alexis, was their best laser tech. I waited at least 15 minutes before being called in, then another 10 before Kyle saw me ... then he zapped my face for all of 10-15 minutes -- if that! Not only that, but he said there were no notes on my file as to what laser settings the previous tech had treated me on. Nice. So he was basically zapping based on my pain tolerance. Needless to say, I was NOT happy after leaving the last treatment as I felt I was ripped off my other 15 minutes of treatment time. I went in on another day to talk to Alexis about it and she tried to tell me that the treatments I purchased for was TREATMENTS, NOT treatment TIME (30 each session). I'm like - um, I have the receipt w/ that written on that I was buying three 30 minute treatments. Nice right - tell your customers they're wrong! Alexis gave me a "complimentary" treatment for the last incident. But really ... so four laser facial vein treatments later, there is NO improvement on my facial veins. I feel like a fool for wasting $400 at this poor excuse for a med spa. Oh, and Alexis offered to "make it up" by offering me the SAME DEAL again because I need more sessions to really see results. Ya ... fool me once, shame on you. Fool me twice, shame on me! I don't think so. Pass.
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